Results from Action Learning
"Action Learning uncovers the innate resourcefulness
within individuals and small circles of colleagues."
— Rick Jackson, Co-Founder and Senior Fellow, Center for Courage and Renewal
Principal Consultant, Carter McNamara, about
Action Learning Source
Principal Consultant, Chuck Appleby, on the power of Action Learning in organizations.
Examples of Results for Organizations
Organizations use Action Learning and group coaching in many applications, such as leadership development, problem solving, team building and spreading core coaching skills. We can customize Action Learning to successfully achieve a variety of results for organizations, for example, to get more:
- Compliance
- Innovation
- Marketshare
- Productivity
- Profit
- Quality
We also can customize Action Learning for organizations to have less, for example:
- Customer complaints
- Employee conflicts
- Employee turnover
- Expenses
- Lead time to market
- Project delays
Standard Foundational Skills for Individuals
Regardless of how Action Learning is customized, there are certain foundational skills that are always achieved by participants in a well designed Action Learning process. These skills are critical at any level in any organization, and they include:
- Accountability -- being responsible to themselves and others for doing what is expected of them
- Action planning -- identifying realistic, relevant and challenging actions
- Authenticity -- respectfully open and honest with themselves and others
- Emotional intelligence -- recognizing the true emotions of themselves and others
- Engagement -- full commitment and participation in tasks and activities
- Learning -- new knowledge, skills and abilities to get things done
- Listening -- understanding the real intent in communications with others
- Presenting -- describing priorities and situations so that others always understand
- Problem clarification -- identifying the true causes, versus the symptoms, of problems
- Questioning -- powerful questions of themselves and others to cultivate reflection, clarity and learning
- Reflecting -- intentional and focused thinking to deepen one's insights and understanding
- Reframing -- shifting one’s perspective for more understanding and empowerment to act
- Strategizing -- identifying the most useful approaches to solve problems and achieve goals
- Systems thinking -- seeing the "big picture" in a problem and where to best focus one's strategies to solve it
"Participants report being energized and engaged
by the process as well as grateful for finding the courage and confidence
they need to take action."
— Rick Jackson, Co-Founder and Senior Fellow, Center for Courage and Renewal